We understand that sometimes things come up — illness, travel, or other commitments. While we don’t offer make-up classes for missed group sessions, we’ll still welcome you back at the next available term. If the missed lessons were due to medical reasons, do reach out with a doctor’s note and we’ll see how we can support you.

Each class is about 45 minutes. We run 4 terms per year, with 10 lessons per term.

This gives learners a consistent rhythm for improvement.

Group classes are a fun and social way to learn how to swim. They follow a fixed schedule, are structured by level, and are great for building skills and water confidence alongside peers.

Fees may vary slightly depending on the location. Generally:

• Group classes are charged by term

• A single/trial session is $35

• If you join mid-term, we’ll prorate the term fee

• If you decide to continue after the trial, that session will count as part of the term and the extra paid will go toward your remaining balance

Yes! We’ll calculate the fees based on how many lessons are left in the term.

Unfortunately, we don’t offer make-up classes for absences in group settings. We encourage students to attend consistently to get the most out of their lessons. If you have any concerns, please reach out to us and we’ll do our best to assist.

Our group lessons are scheduled on term basis. Each term consist of 10 lessons, each lasting 45minutes. The schedule will be shared beforehand so that you are aware of the dates.

Our private lessons are flexible, you can have the lessons intensively, or more relaxed.

If class is cancelled before it begins due to weather, the next 2 lessons will be extended by 15 minutes each.

If class is cut short midway, the next lesson will be extended by 15 minutes.

If weather affects only the last part of class, we’ll consider the session complete.

If we need to cancel for any reason, we’ll inform you as early as possible and arrange a replacement session.

Yes, we prepare our students for the SwimSafer programme — Singapore’s national water safety certification, recognized by MOE and SportSG. Assessments are conducted separately at scheduled times.

Everyone progresses differently, but with regular attendance, most learners gain water confidence and pick up basic strokes within one to two terms. Our instructors will guide you every step of the way to ensure you achieve your swimming goals.

If you wish to withdraw from the class, please let us know before the term starts. We’ll guide you through the process. Any refunds or credits will follow our standard withdrawal policy — feel free to reach out and we’ll be happy to assist.

For performance assessments or swim analysis, come in suitable swimwear and bring your goggles and a towel. If you’re coming for rehab or recovery, bring any relevant medical reports or notes (if any) so we can better tailor the session.